Privacy Policy

1. Introduction

Vitrin24 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Account Information: Name, email address, phone number, and other information you provide when creating an account
• Location Data: Your location preferences and settings to provide location-based services
• Business Information: Business details, images, descriptions, and other content you submit for listings
• Payment Information: Transaction details processed through our wallet system (we do not store full payment card details)
• Usage Data: Information about how you interact with our application, including features used and content viewed
• Device Information: Device type, operating system, unique device identifiers, and mobile network information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your wallet account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Personalize your experience and provide location-based content
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Public Content: Business listings, advertisements, and other content you choose to make public will be visible to other users
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• With Your Consent: We may share information for any other purpose with your explicit consent

5. Location Data

We collect and use location data to provide location-based services, such as showing relevant business listings and advertisements in your area. You can control location permissions through your device settings. Location data is used to match your preferences with relevant content and is not shared with third parties except as necessary to provide our services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can access and update your account information through the application
• Deletion: You can request deletion of your account and associated data
• Location Controls: You can manage location permissions through your device settings
• Marketing Communications: You can opt out of promotional communications by following the instructions in those messages
• Data Portability: You may request a copy of your personal data in a structured format

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Services (Firebase)

We use Google Firebase, a service provided by Google, to assist with:

• Analytics: To understand user behavior and improve Vitrin24 functionality.

Data processed by Firebase may be transmitted to and stored on servers located in the United States or other countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or through the application.